America's Phone Guys

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23 years in business

1503 SE 103rd Ave
Vancouver WA, 98664

Sunclosed
Monclosed
Tue8:00 am-12:00 pm
1:00 pm-5:00 pm
Wed8:00 am-12:00 pm
1:00 pm-5:00 pm
Thu8:00 am-12:00 pm
1:00 pm-5:00 pm
Fri8:00 am-12:00 pm
1:00 pm-5:00 pm
Satclosed




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About America's Phone Guys

Services:
Cross-Connects
Phone System Repair
Phone System Relocation
Phone System Replacement
Telephone Service Cross-Connections
VoIP Phone Service Provider
Remote Maintenance

Products Carried:
Auto-Attendants
Business Phones
Business Telephone Systems
Call Recording
Cloud PBX
Commercial Telephony
Conference Bridges
Conference Phones
Find-Me-Follow-Me
Hosted PBX
IP Phones
Multiline Phones
Office Phones
PBX
SIP Trunks
Small Business Phones
Telecommunications Equipment
Telephone System Upgrades
Virtual PBX
Voice Over IP Phones
Voicemail
Voicemail to Email
VoIP Communications
VoIP Phone Service
VoIP Phones for Business


Brands Carried:
Allworx
Avaya Partner
Cisco
Netgear
Panasonic
Poly
Yealink
Zultys


Languages Spoken: English

Payment Options: Cash, Visa, Master Card, American Express, Discover, Personal Checks, Financing, Invoice

Map To This Location


Frequently Asked Questions about America's Phone Guys

SIP stands for Session Initiation Protocol. It is a series of digital signals that create and terminate multimedia sessions such as phone calls. SIP trunks are basically virtual phone lines used for connecting internet-based calls to any phone number. It can be a more stable form of VoIP for businesses with imperfect internet.
You can use cordless phones with most VoIP phone service. However, they may have limited functionality depending on the brand and type of phone. Additionally, they will need to be in compliance with Ray Baum’s Act depending on the size of your facility and how they will be used.
Most VoIP phones meet the new E911 regulations. You’ll want to verify this with any carrier before contracting their services.
Voice Over Internet Protocol (VoIP), is an internet-connected phone service. Caller’s voices are converted to data packets, transmitted over the Internet, and then converted back to voice at the other end of the call.
With BVE you don’t get much for what you pay, reviews aren’t promising, and their customer service hold times can be substantial. Ooma Office is generally only useful for small offices with only 2 or 3 users. Outsourced and foreign customer service experiences can be harrowing, and to get the services you need, you will likely have to upgrade to their Premier and more costly service. Ring Central has multiple levels of customer service when you call for help and guess what level small businesses get? It’s not the great support they offer to their Enterprise level clients, that is for sure. It can also be difficult for folks new to VoIP to get their systems set up and working correctly without on-site help available.
The size (meaning how many users) of each location can be a determining factor in this answer and the budget. Cloud VoIP can be a no-brainer for small businesses with fewer than ten phone users, but larger than that can go either way.
This is possible, depending on the type of old phones you have and how they will connect to the service. Keep in mind that you may not be able to use all of VoIP’s features when doing so.
On-Prem VoIP systems are located on-site whereas Cloud-based VoIP systems are hosted at the carrier’s location and only the phones are on site.


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